We get a lot of incoming emails here at Cake and we needed a way to tie all our systems together so that the relevant departments get their email sent to them as quickly as possible.
We are big fans of the simplicity and usability of 37Signal's Highrise and use it primarily as a CRM; it made sense to integrate these two systems together and make things a bit more leaner.
Now every time we get an email or if someone registers on cakesolutions.net, a XML Post is sent to Highrise's API.
This seamless integration now means we can respond to your queries more efficiently.
We also welcome your thoughts on any of the documents published in our Technical Library. The process is very easy and you get insight into best practices, new technologies and how enterprise level software is build in the real world. And all from the experts at Cake.